Who we are
Our website address is: headingsouthco.com as copyrighted by Heading South, LLC (collectively “We” or “Us”).
Collection of Personal Data
The term “Personal Information” refers to any information that can be used to identify you as an individual or is about you as an individual. It can include, among other things, your name, address, age, gender and personal financial history.
While in the process of browsing our website, you also provide us with information that does not reveal your personal identity—what type of product you’re seeking information about, for example. We use this aggregated, anonymous data mainly for website improvements, but we do not connect it to any Personal Information, such as your name or address. While you explore our website for the information that interests you, you may wish to put in a specific “Information Request” about one of our categories or products, or you may wish to participate in one of our online surveys or promotions. To respond to this request or to participate in our various programs, we may ask you for Personal Information, such as your name, zip code, email address and phone number.
In the event you choose to provide us with this information, we will use it for the purpose solicited as well as to enhance our ability to provide services to you. We will only email you where and when it is appropriate, and you can choose a number of alternate methods by which to receive a reply to a request. Your use and navigation of our website shall constitute your acknowledgment to the terms and conditions of this Privacy Policy generally, and your transmittal or provision of Personal Information shall constitute your acknowledgment of and agreement to the terms and conditions contained in this Privacy Policy with
regard to Personal Information. If you are uncomfortable providing this information over the Internet, you can always call our offices and representatives.
If you wish, you may also submit your email address in order to be placed on a subscription list or to receive other information. You will be placed on these lists only when you indicate your desire to be included. In deciding whether or not to join such lists, please note that they are only used for internal purposes; we do not sell or rent our lists to anyone. In the event you choose to join one of our lists, you may ask to be removed from the list at any time as it is our desire to allow each visitor to have the ability to accept or decline any form of communication from us.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Use of Personal Data
We and our service providers, and third party manufacturers use your personal information for the following purposes:
- Provide, Operate and Maintain our website (noted above);
- Fufill orders and process returns that have been at the request of the customer (you), and to communicate about such orders;
- Address questions, suggestions, and product reviews;
- Customer communication, including information regarding our website, policies, and any other necessary administration information;
- Personalized digital content;
- Sweepstakes, contests, and promotions, including discounts for friends and family, military personnel, veterans, first responders, and nurses;
- For any other purposes, with your consent where appropriate.
How long we retain your data
If you leave a review, the review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up reviews automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.